Privacy Policy

Hitech Cameroon SARL | Last Updated: 31 October 2026

1. Introduction

Hitech Cameroon SARL (“Hitech Cameroon”, “we”, “our” or “us”) respects your privacy and is committed to protecting the personal information of visitors, customers and users of www.hitech-cm.com. This Privacy Policy explains how we collect, use, store and protect your personal information when you access our website, purchase our products or use our services.

2. Information We Collect

We may collect full name; telephone number; email address; delivery and billing addresses; order and transaction information; product preferences and purchase history; business information where applicable; technical information such as IP address, browser type and device information; and communications sent to our customer support team.

3. How We Use Your Information

We use collected information to process and manage customer orders; arrange deliveries and installations; provide customer support; communicate order updates and service notifications; process payments and maintain transaction records; improve our products, website and customer experience; prevent fraudulent activities and unauthorized transactions; and send promotional communications where permitted by law and subject to applicable consent requirements.

4. Sharing of Information

We may share relevant information with trusted third parties when necessary to provide our services, including delivery and logistics partners, payment service providers, technology and website service providers, installation and technical service partners, and government or regulatory authorities where legally required. We do not sell customers’ personal information to third parties.

5. Data Security

Hitech Cameroon takes reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss or misuse. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve browsing experiences, understand website traffic, remember preferences and enhance website functionality. Users may manage cookies through their browser settings. Where required, we will request consent before using non-essential cookies.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes and maintain appropriate business records.

8. Your Privacy Rights

Subject to applicable laws, you may have the right to request access to your personal information; request correction of inaccurate information; request deletion where legally permissible; object to certain processing activities; withdraw consent where processing is based on consent; and request information about how your data is used.

9. Third-Party Websites

Our website may contain links to external websites. Hitech Cameroon is not responsible for the privacy practices or content of third-party websites.

10. Children’s Privacy

Our website and commercial services are not specifically directed at children. We do not knowingly collect personal information from children without appropriate authorization where required by law.

11. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Changes will be published on our website with an updated revision date.

12. Contact Us

For questions, requests or concerns relating to this Privacy Policy, contact Hitech Cameroon SARL. Website: www.hitech-cm.com.

Email: info@hitech-cm.com

Telephone: +237 674 376 335

Address: Opposite Socrople Tsinga, Yaounde 2